Previous incidents

Oct 08, 2026

Agent Trace downloads unavailable in the web application.

Resolved

Resolved Oct 8, 2026 at 5:54pm UTC

We are pleased to inform you that the issue impacting the ability to download agent traces through the web application has been resolved. Downloads are now functioning normally. Thank you for your patience.

1 previous update

Oct 06, 2026

Search results may be delayed in the US East region

Resolved

Resolved Oct 6, 2026 at 1:35pm UTC

The issue causing delays in search results in the US East (N. Virginia) region has been resolved. Newly added or updated information now appears in search results as expected. We apologize for the inconvenience and thank you for your patience while we worked to resolve the issue.

1 previous update

Delays in new workspace setup, workflows and background updates (US East)

Resolved

Resolved Oct 6, 2026 at 6:20am UTC

This incident has been resolved. Background event processing in our US East region is back to normal, and all delayed workflows and updates have been processed. No data was lost.\
We'll share a detailed root cause analysis soon. We're sorry for the disruption and thank you for your patience.

1 previous update

Oct 02, 2026

Connectivity Issue with Data Integration Service

Resolved

Resolved Oct 2, 2026 at 5:48am UTC

We are pleased to inform you that the recent issue with the CDC Kafka Connect task has been successfully resolved. The problem involved a temporary disruption in the data synchronization process, which has now been addressed through our standard procedures. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have ques...

1 previous update

Previous updates