Previous incidents

September 2024
Sep 13, 2024
1 incident

Loading issues with customer Support portal

Downtime

Resolved Sep 13 at 06:00am UTC

We experienced loading issues with DevRev's customer Support portal (https://support.devrev.ai/devrev)
The Outage persisted from 11.00AM till 11.30AM IST.
The services are now restored and customer support portal is up and running again.
We apologize for any inconvenience caused during the above timeframe

1 previous update

Sep 11, 2024
1 incident

Absence of Linked Conversation Tab in Side Panels Including Tickets and Oppor...

Degraded

Resolved Sep 13 at 05:15am UTC

The linked conversations tab has been successfully restored and is now fully visible across all side panels, including those for tickets and opportunities

1 previous update

August 2024
No incidents reported
July 2024
Jul 10, 2024
1 incident

Data is not loading

Downtime

Resolved Jul 10 at 11:53pm UTC

The application is now up and running normally. Engineering is continuing to monitor the situation for any degradation.

2 previous updates