We have resolved the incident affecting API performance in the India (Mumbai) region. Our engineering team identified and mitigated the root cause, and all systems are now operating normally. We apologize for the disruption and appreciate your patience.

We're currently investigating elevated latency and intermittent timeouts affecting some API requests and in-app experiences for customers hosted in the India (Mumbai) region. You may notice slower page loads, delayed API responses, or occasional timeouts in chat and support workflows. Our engineering team has identified the likely cause and is actively working on mitigation. We apologize for the inconvenience and will post an update as soon as we have more information.