Some services are degraded

Last updated on Oct 6, 2026 at 6:51am UTC

Website (devrev.ai)
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PLuG Platform
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Application (app.devrev.ai)
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API (api.devrev.ai)
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Authentication (auth.devrev.ai)
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Support Portal (support.devrev.ai)
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Plug Platform
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Computer
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Workflows and Automations
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Analytics & Dashboards
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Application (app.devrev.ai)
99.972% uptime
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API (api.devrev.ai)
100% uptime
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Authentication (auth.devrev.ai)
99.972% uptime
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Support Portal (support.devrev.ai)
100% uptime
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Plug Platform
99.964% uptime
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Issue Management
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Marketplace
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Search
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Timeline
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Vistas
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Conversation and Ticket Management
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Computer
99.972% uptime
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Workflows and Automations
100% uptime
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Analytics & Dashboards
100% uptime
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Application (app.devrev.ai)
99.972% uptime
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API (api.devrev.ai)
100% uptime
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Authentication (auth.devrev.ai)
99.972% uptime
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Support Portal (support.devrev.ai)
100% uptime
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Plug Platform
99.964% uptime
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Conversation and Ticket Management
100% uptime
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Issue Management
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Marketplace
100% uptime
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Search
100% uptime
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Timeline
100% uptime
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Vistas
100% uptime
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Computer
99.972% uptime
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Workflows and Automations
100% uptime
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Analytics & Dashboards
100% uptime
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Application (app.devrev.ai)
99.972% uptime
30 days ago
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API (api.devrev.ai)
100% uptime
30 days ago
Today
Authentication (auth.devrev.ai)
99.972% uptime
30 days ago
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Support Portal (support.devrev.ai)
100% uptime
30 days ago
Today
Plug Platform
99.964% uptime
30 days ago
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Conversation and Ticket Management
100% uptime
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Issue Management
100% uptime
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Today
Marketplace
100% uptime
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Timeline
100% uptime
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Vistas
100% uptime
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Computer
99.972% uptime
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Workflows and Automations
100% uptime
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Analytics & Dashboards
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Previous incidents

Oct 06, 2026

Delays in new workspace setup, workflows and background updates (US East)

Degraded

Created Oct 6, 2026 at 5:30am UTC

We have found a problem in our US East region that is slowing down background event processing. Customers may notice: Newly created workspaces take longer than usual to finish setup. Until setup completes, some actions, such as creating tickets, may not work. Workflows and automations that run on user, ticket and conversation changes may start late. Some delays have reached about 15 minutes. Updates to tickets, conversations and user records may take longer to appear in related views. No d...
Oct 02, 2026

Connectivity Issue with Data Integration Service

Resolved

Resolved Oct 2, 2026 at 5:48am UTC

We are pleased to inform you that the recent issue with the CDC Kafka Connect task has been successfully resolved. The problem involved a temporary disruption in the data synchronization process, which has now been addressed through our standard procedures. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have ques...

1 previous update
Oct 01, 2026

Platform Performance Issue Affecting User Experience

Resolved

Resolved Oct 1, 2026 at 1:40pm UTC

The performance and availability issues affecting customers in the India region have been resolved. Services are operating normally, and customer access has been restored.

We’re continuing to monitor our services, we apologize for the disruption and thank you for your patience.

1 previous update
Previous updates