Some services are degraded
Last updated on Jul 18 at 11:34pm UTC
Previous incidents
Ticket Viewing Issue in PLuG Widget
Resolved Jul 18 at 03:07pm UTC
We are pleased to inform you that the issue with viewing tickets in the PLuG Widget has been successfully resolved. The problem was related to a temporary glitch that has now been addressed through our latest updates. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have questions, please don't hesitate to reach ou...
1 previous update
Issue Displaying Ticket IDs in Conversations
Created Jul 10 at 08:38am UTC
We are currently experiencing a temporary issue where tickets created via the PLuG (chat) widget are not displaying within the widget interface. However, these tickets are being successfully created and can be viewed from the Support portal. Our team is actively working to resolve the problem and will provide updates as soon as possible. Thank you for your patience.