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Degraded

Outlook email delivery delays

Nov 12, 2026 at 6:00pm UTC
Affected services
Authentication (auth.devrev.ai)
Timeline
Conversation and Ticket Management
Authentication (auth.devrev.ai)
Timeline
Conversation and Ticket Management
Authentication (auth.devrev.ai)
Timeline
Conversation and Ticket Management
Authentication (auth.devrev.ai)
Conversation and Ticket Management
Timeline
Authentication (auth.devrev.ai)
Conversation and Ticket Management
Timeline
Authentication (auth.devrev.ai)
Timeline
Conversation and Ticket Management

Updated
Nov 13, 2026 at 8:07pm UTC

Microsoft reports progress in recovering from the Outlook / Microsoft 365 email delivery disruption. Its email queues have significantly reduced and are approaching normal levels.

The incident has not yet been confirmed as fully resolved. Intermittent email delays or access issues may continue, potentially affecting authentication emails, outbound replies, and inbound customer emails.

We are continuing to monitor the impact on our services and will share another update when Microsoft confirms full recovery, or we have a material change to report. Thank you for your patience and understanding.

Updated
Nov 13, 2026 at 9:01am UTC

We continue to monitor the ongoing Microsoft Outlook / Microsoft 365 email delivery disruption. Email delivery delays are still being observed, affecting authentication emails, outbound replies, and inbound customer emails.

We are actively monitoring the situation and awaiting Microsoft's team to fully resolve the issue. We will continue to track the impact on our services and provide further updates as soon as we have more information.

Thank you for your patience and understanding.

Created
Nov 12, 2026 at 6:00pm UTC

We’re seeing delays in email delivery involving Microsoft Outlook. Replies sent from DevRev to Outlook recipients may remain marked “Sent” while delivery is retried automatically. Emails from Outlook senders may also take longer to appear on tickets. We’re monitoring the situation and will provide an update as soon as we have more information.