Previous incidents

We are pleased to report that the changes applied are working as expected and AirSyncs are operating normally.

We are pleased to announce we have not had any recurrence of these issues since 6:40 PM UTC and we have observed the impacted customers sending outbound emails successfully.

We are pleased to inform you that the recent unresponsiveness issue has been fully resolved. The underlying cause has been identified and addressed to restore normal service operation. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our team has taken steps to ensure the stability of the service moving forward. If you experience any further issues or have questions, please do not hesitate to conta...

We have identified the root cause and have applied the fix. We are seeing many orgs have recovered but some are still processing through. Thank you for your patience as we continue to ensure all orgs have recovered properly.

We are pleased to inform you that the issue causing delayed events has been resolved. If you experience any further issues or have questions, please do not hesitate to contact us. Thank you for your continued trust.

We are pleased to inform you that the recent login issues affecting login access for DevRev users have been fully resolved. The outage was caused by a temporary service disruption, which has now been addressed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and functioning normally. If you experience any further issues or have questions, please do not hesitate to conta...

We are pleased to inform you that the recent issue has been fully resolved. The service is now stable and functioning as expected. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, we are committed to providing a reliable experience and will continue to monitor the system to ensure its stability. If you experience any further issues or have questions, please don't hesitate to reach out to our support team. Th...

We are pleased to inform you that the recent email notification issues have been fully resolved. The incident was caused by a change email provider settings, which temporarily affected email delivery. Our team has taken the necessary steps to update and secure the system, restoring normal service. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. Rest assured, our service is now stable and functioning as expected. If you experience any fur...