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Degraded

Disruption in Old Workflow Runs

Mar 03 at 09:53pm UTC
Affected services
Application (app.devrev.ai)

Resolved
Mar 05 at 08:01am UTC

We are pleased to inform you that all the workflow runs (except for ones with customer facing actions) have been replayed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. We are confident that our service is now stable and operating smoothly. If you experience any lingering issues, please do not hesitate to reach out to us for assistance. Thank you for your continued support!

Updated
Mar 04 at 06:36am UTC

We are pleased to inform you that the issue with workflow runs in old workflows has been successfully resolved. Our team identified the problem and new workflows are running fine. Team is working on replaying old events for failed workflow runs. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. We are confident that our service is now stable and operating smoothly. If you experience any lingering issues, please do not hesitate to reach out to us for assistance. Thank you for your continued support!

Created
Mar 03 at 09:53pm UTC

We are currently experiencing an issue affecting the execution of old workflows. This may result in delays or failures in processing for some customers. Our team is actively working to resolve the situation and will provide updates within the next few hours. Thank you for your patience as we address this matter.