We're pleased to inform you that the issue affecting the ability to update ticket attributes has been successfully resolved. Our team identified the root cause and applied a fix to restore full functionality.

We apologize for any inconvenience this may have caused and sincerely appreciate your patience and understanding while we worked to resolve the matter. Preventive measures are being taken to avoid similar issues in the future.

We are currently experiencing an issue with updating attributes on tickets, which may affect your ability to make changes. Our team is actively working to resolve this as quickly as possible. We will provide an update within the next few hours. Thank you for your patience and understanding.