Previous incidents

July 2025
No incidents reported
June 2025
Jun 17, 2025
1 incident

GitHub Account Linking Service Disruption

Degraded

Resolved Jun 17 at 10:00am UTC

We are pleased to inform you that the issue with linking GitHub accounts has been resolved. This incident was caused by a temporary break in our API, which affected the account linking process. Our team has worked diligently to restore functionality and ensure that the service is now operating smoothly.

1 previous update

May 2025
May 22, 2025
2 incidents

Slack App Message Sync Issues

Degraded

Resolved May 22 at 06:11pm UTC

We are pleased to inform you that the message sync issues with the Slack app have been resolved. Our team identified the root cause of the problem and implemented the necessary changes to restore full functionality. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. We are confident that the service is now stable, and you should experience seamless message syncing moving forward. If you encounter any lingering iss...

1 previous update

Issue with Creating Timeline Entries

Degraded

Resolved May 22 at 04:43pm UTC

We are pleased to inform you that the issue regarding the 500 Status Code Error when creating timeline entries has been resolved. Our team identified the root cause and implemented the necessary changes to restore full functionality.

1 previous update

May 15, 2025
1 incident

Access denied error on updating ticket attributes

Degraded

Resolved May 15 at 01:23pm UTC

We're pleased to inform you that the issue affecting the ability to update ticket attributes has been successfully resolved. Our team identified the root cause and applied a fix to restore full functionality.

We apologize for any inconvenience this may have caused and sincerely appreciate your patience and understanding while we worked to resolve the matter. Preventive measures are being taken to avoid similar issues in the future.

1 previous update

May 13, 2025
1 incident

Intermittent Access Issues affecting Some users of the DevRev App

Degraded

Resolved May 13 at 11:30am UTC

We are pleased to inform you that the issue affecting the processing of requests, which impacted access to certain features, has been successfully resolved. Our team identified the root cause and implemented a fix to restore full functionality.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve the issue. Rest assured, we are taking steps to prevent similar occurrences in the future.

1 previous update