Back to overview
Degraded

Ticket Viewing Issue in PLuG Widget

Jul 18 at 01:28pm UTC
Affected services
PLuG Platform
Plug Platform
Plug Platform
Plug Platform

Resolved
Jul 18 at 03:07pm UTC

We are pleased to inform you that the issue with viewing tickets in the PLuG Widget has been successfully resolved. The problem was related to a temporary glitch that has now been addressed through our latest updates. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have questions, please don't hesitate to reach out to our support team. Thank you for being a valued customer.

Created
Jul 18 at 01:28pm UTC

We are currently experiencing a temporary issue where tickets are not visible in the PLuG (Chat) Widget. However, these tickets can be viewed from the Support portal. Our team is actively working to resolve the problem and will provide updates as soon as possible. Thank you for your patience.