Previous incidents

We are pleased to inform you that the issue with viewing tickets in the PLuG Widget has been successfully resolved. The problem was related to a temporary glitch that has now been addressed through our latest updates. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have questions, please don't hesitate to reach ou...

We're pleased to inform you that the issue affecting ticket ID display in conversations has been fully resolved. The root cause was identified as an access-related problem with tickets converted from conversations. Our team has implemented the necessary fixes to restore normal functionality. We apologize for any inconvenience this may have caused and appreciate your patience during this time. The service is now stable, and no further issues are expected. If you encounter any related problems ...

We are pleased to inform you that the issue with linking GitHub accounts has been resolved. This incident was caused by a temporary break in our API, which affected the account linking process. Our team has worked diligently to restore functionality and ensure that the service is now operating smoothly.