Previous incidents

We are pleased to inform you that the recent service outage has been fully resolved. The issue, which temporarily affected some of our services, has been addressed through our standard procedures to restore normal operation. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our service is now stable and functioning as expected. If you experience any further issues or have questions, please do not he...

We are pleased to inform you that the recent delays and lag issues with the Workflow Trigger Node have been resolved. The underlying cause has been addressed, and our team has taken steps to ensure smoother performance moving forward. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have questions, please don't hes...

The AWS outage in the us-east-1 region has been resolved. Access to DevRev has been restored, and all services are now operating normally.

Good news! Everything is back up and running. The issues affecting issue creation, avatar loading, and email delivery have been fully resolved. Our team has confirmed all systems are operating normally. We'll be sharing full details about what happened and the steps we've taken in a follow-up post soon. Thanks so much for your patience while we worked on this!

We're pleased to inform you that the issue affecting the app performance and login issue has been successfully resolved. Our team identified the root cause and applied a fix to restore full functionality.

We apologize for any inconvenience this may have caused and sincerely appreciate your patience and understanding while we worked to resolve the matter. Preventive measures are being taken to avoid similar issues in the future.

We are pleased to inform you that the recent workflow event processing delay has been resolved. The issue involved a temporary lag in processing events, which has now been addressed through our standard procedures. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and functioning as expected. If you experience any further issues or notice any irregularities, please do not hesitate ...

We are pleased to inform you that the issue causing delays in processing workflow events has been resolved. The disruption was due to an unexpected system slowdown, which has now been addressed. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our service is now stable and functioning as expected. If you experience any further issues or have concerns, please do not hesitate to contact us.

We are pleased to inform you that the issue preventing users from filling mandatory text fields has been successfully resolved. This incident was caused by a temporary system glitch, which has now been addressed through our latest updates. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our service is now stable and functioning as intended. If you experience any further issues or have questions, p...

We are pleased to inform you that the recent issues with Jira sync failures for Airdrop have been fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. The service is now stable and functioning as expected. If you experience any further issues or have questions, please do not hesitate to reach out to our support team.

We are pleased to inform you that the issue with the missing PLuG at the bottom of the DevRev and Portal homepage has been successfully resolved. The display has been restored to ensure a complete and seamless user experience. We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to fix the issue. Rest assured, the service is now stable and functioning as intended. If you continue to experience any difficulties or have further ques...

We are pleased to inform you that the recent issue causing frequent logout problems has been fully resolved. We identified and addressed the underlying cause to ensure a smoother and more reliable experience. We apologize for any inconvenience this may have caused and sincerely appreciate your patience and understanding during this time. Rest assured, our service is now stable and functioning as intended. If you continue to experience any issues or have concerns, please do not hesitate to rea...