Previous incidents

We are pleased to inform you that the recent email notification issues have been fully resolved. The incident was caused by a change email provider settings, which temporarily affected email delivery. Our team has taken the necessary steps to update and secure the system, restoring normal service. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. Rest assured, our service is now stable and functioning as expected. If you experience any fur...

The email integration issue on dev-0 has been successfully resolved. The service was temporarily affected, but our team has taken the necessary steps, by adding the "missing" MX records to DNS, to restore full functionality. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.

We are pleased to inform you that the login issue affecting organizations in the AP South region has been resolved. The underlying problem has been addressed, and your access should now be seamless. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our service is stable and functioning as expected. If you experience any further issues or have questions, please don't hesitate to reach out to our support team.

We are pleased to inform you that the Redis EU region memory error issue has been successfully resolved. This incident involved temporary memory allocation problems that affected service stability. Our team has taken the necessary steps to address the root cause and ensure smooth operation. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experien...