Previous incidents

We are pleased to inform you that the issue preventing users from filling mandatory text fields has been successfully resolved. This incident was caused by a temporary system glitch, which has now been addressed through our latest updates. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our service is now stable and functioning as intended. If you experience any further issues or have questions, p...

We are pleased to inform you that the recent issues with Jira sync failures for Airdrop have been fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. The service is now stable and functioning as expected. If you experience any further issues or have questions, please do not hesitate to reach out to our support team.

We are pleased to inform you that the issue with the missing PLuG at the bottom of the DevRev and Portal homepage has been successfully resolved. The display has been restored to ensure a complete and seamless user experience. We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to fix the issue. Rest assured, the service is now stable and functioning as intended. If you continue to experience any difficulties or have further ques...

We are pleased to inform you that the recent issue causing frequent logout problems has been fully resolved. We identified and addressed the underlying cause to ensure a smoother and more reliable experience. We apologize for any inconvenience this may have caused and sincerely appreciate your patience and understanding during this time. Rest assured, our service is now stable and functioning as intended. If you continue to experience any issues or have concerns, please do not hesitate to rea...

We are pleased to inform you that the issue with viewing tickets in the PLuG Widget has been successfully resolved. The problem was related to a temporary glitch that has now been addressed through our latest updates. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as expected. If you experience any further issues or have questions, please don't hesitate to reach ou...

We're pleased to inform you that the issue affecting ticket ID display in conversations has been fully resolved. The root cause was identified as an access-related problem with tickets converted from conversations. Our team has implemented the necessary fixes to restore normal functionality. We apologize for any inconvenience this may have caused and appreciate your patience during this time. The service is now stable, and no further issues are expected. If you encounter any related problems ...